ONLINE PRIVACY POLICY AGREEMENT

ONLINE PRIVACY POLICY AGREEMENT

April 01, 2025

IN-Your Home Care Services LLC ( servicewithaheart.com) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services and what we will and will not do with the information we collect. Our policy has been designed and created to ensure those affiliated with IN-Your Home Care Services LLC of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time IN-Your Home Care Services LLC ( servicewithaheart.com) to make use of any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This policy applies to IN-Your Home Care Services LLC , and it governs any and all data collection and usage by us. Through the use of of ( servicewithaheart.com)  you are therefore consenting to the data collection procedures expressed in this policy.

Please note that this policy does not govern the collection and use of information by companies that IN-Your Home Care Services LLC does not control nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of, and share the information collected.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  1. Voluntarily provided information that may include your name, address, email address, and billing and/or credit card information that may be used when you purchase products and/or services and to deliver the services you have requested. 
  2. Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server  In addition, IN-Your Home Care Services LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

IN-Your Home Care Services LLC may also deem it necessary, from time to time, to follow websites that our users may frequent to glean what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided for in this policy.

Why We Collect Information and For How Long
We are collecting your data for several reasons:
    1. To better understand your needs and provide you with the services you have requested.
    2. To fulfill our legitimate interest in improving our services and products.
    3. To send you promotional emails containing information we think you may like when we have your consent to do so.
    4. To contact you to fill out surveys or participate in other types of market research when we have your consent to do so.
    5. To customize our website according to your online behavior and personality.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria:

the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies, or associations; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.

SMS Opt-In Policy

Thank you for your interest in receiving text message updates from IN-Your Home Care Services. By opting-in to receive SMS updates from +1 (916) 587-1662, you agree to the following terms and conditions:

Consent:

By providing your phone number and texting the keyword or short code associated with IN-Your Home Care Services, you consent to receive marketing and promotional text messages from IN-Your Home Care Services LLC at the number provided. You also consent to receive transactional and informational text messages related to your interactions with IN-Your Home Care Services LLC

Message Frequency:

Message frequency may vary based on your interaction with IN-Your Home Care Services and the type of messages you have opted-in to receive. You may receive recurring marketing messages as well as one-time transactional messages.

Message Content:

Text messages sent by IN-Your Home Care Services may include promotional offers, discounts, event invitations, product updates, and other marketing materials. Transactional messages may include order confirmations, shipping updates, account notifications, and other important information related to your interactions with IN-Your Home Care Services .

Message and Data Rates May Apply:

Message and data rates may apply to text messages sent and received. Check with your mobile carrier for details on your specific plan and any applicable charges.

Opt-Out Instructions:

You may opt-out of receiving text messages from IN-Your Home Care Services at any time by texting “STOP” to +1 (916) 587-1662. You will receive a confirmation message upon successful opt-out. If you wish to opt back in, you may do so by texting “START” to +1 (916) 587-1662.

Privacy:

Your privacy is important to us. We will only use your phone number for the purpose of sending you text messages as described in this policy. We will not share your phone number with third parties for marketing purposes without your consent. For more information about how we handle your personal information, please refer to our Privacy Policy.

Customer Support:

For assistance or questions regarding our SMS opt-in policy or text message communications, please contact IN-Your Home Care Services customer support at +1 (916) 587-1662 or email nursemaggie@servicewithaheart.com

By opting-in to receive text messages from IN-Your Home Care Services, you acknowledge that you have read and agree to the terms and conditions outlined in this SMS Opt-In Policy. Standard message and data rates may apply. You may opt-out at any time by following the instructions provided.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: nursemaggie@servicewithaheart.com

Telephone Number: +1 (916) 587-1662

Mailing Address:

IN-Your Home Care Services LLC 

 3609 Mission Ave, Suite J, Carmichael, CA 95608

GDPR Disclosure:

If you answered “yes” to the question Does your website comply with the General Data Protection Regulation (“GDPR”)? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations your company must fulfill other requirements such as: (i) doing an assessment of data processing activities to improve security; (ii) have a data processing agreement with any third party vendors; (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach.

For more details on how to make sure your company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. Form Swift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with GDPR and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.

COPPA Compliance Disclosure:

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you do collect such information (or allow others to do so), please be aware that you must be compliant with all COPPA regulations and guidelines in order to avoid violations which could lead to law enforcement actions, including civil penalties.

In order to be fully compliant with COPPA your website or online service

must fulfill other requirements such as:

(i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks;

 (ii) include a prominent link to your privacy policy anywhere you collect personal information from children;

 (iii) include a description of parental rights (e.g. that you won’t require a child to disclose more information than is reasonably necessary, that they can review their child’s personal information, direct you to delete it, and refuse to allow any further collection or use of the child’s information, and the procedures to exercise their rights);

 (iv) give parents “direct notice” of your information practices before collecting information from their children; and

 (v) obtain the parents’ “verifiable consent” before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-step- compliance. Form Swift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.

By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
  • Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.
  • Contact IN-Your Home Care Services at (916) 587-1662 or nursemaggie@servicewithaheart.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to nursemaggie@servicewithaheart.com or (916) 587-1662. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. IN-Your Home Care Services will not sell, rent, or share the collected mobile numbers.
  • All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.